Helping Foodex Group's top branch manage imports, digitise records, and get quality certifications
The challenge
Founded in 1992, French-based Foodex Group is a multinational importer and distributor of Japanese and other ethnic food products, operating in nine European countries. Foodex Italia stands out as the group's fastest-growing branch, a stellar performance that management intends to promote by setting three main goals:
- A wider product range to better meet the customers' needs.
- Implementation of fully digitised, paperless procedures with automatic reminders.
- ISO 22000 certification, in line with the group's policies.
The solution
Strategic approach:
- Studying the market's needs and the company's catalogue: together with the company's sales team, we identified the products to be added to the catalogue.
- Identifying procedures to be digitised: analysis and digitisation of recurring key procedures with specific deadlines.
- ISO 22000 gap analysis: after a gap analysis to identify any missing procedures with respect to the ISO 22000 standard, we defined the relevant intervention plan.
Implemented techniques
- New products: Introduction of new food products into the range, which significantly increased company turnover, with some entering the top 5 best-selling products.
- Digital records and documents: Integration of FoodAssist for quality control records, training certificates, maintenance management, and other company procedures.
- ISO 22000 compliant procedures: Drafting of the entire new Quality Management System in compliance with ISO 22000 certification.
The impact of our work
15%
Increase in company turnover.
70%
Reduction in completion times thanks to FoodAssist.
ISO 22000
Certification achieved.
The results
ISO 22000 certification obtained:
Foodex Italia was the first local branch ever to obtain the ISO 22000 certification, second only to its parent company.
Foodex Italia was the first local branch ever to obtain the ISO 22000 certification, second only to its parent company.
Improved efficiency:
Registration time reduced by 70% thanks to digitisation.
Registration time reduced by 70% thanks to digitisation.
Market recognition:
Increased turnover and positioning as a multi-product leader in the Japanese food distribution industry in Italy.
Increased turnover and positioning as a multi-product leader in the Japanese food distribution industry in Italy.
